How we going to know what they are speaking about products, there are millions users and information is sharing in the social network.
How we going to analyze those information into valuable information?
It simple, just have radian6, it will give all the information about your products in the social media like how people are talking about products? Reports and dashboard about your products in the social networks? who wrote the review? Month wise analyze, lots and lots of more information. You can also integrate with your salesforce account, to creating new leads from radian6.
To get more information about radian6 just login into www.radian6.com, currently now they are offering free online training class about radian6, just register in the following link and get benefits http://www.radian6.com/training-support/training/
Am waiting for my trail account activation, once it get activated will share lots of information radian6. ;-)